Terms and Conditions

Last updated: December 2024

1. Acceptance of Terms

By accessing and using Kalpavruksha Hardware's website and mobile application, you accept and agree to be bound by the terms and provision of this agreement.

2. Product Information

We strive to provide accurate product descriptions, images, and pricing. However:

• Product colors may vary depending on availability
• We reserve the right to correct pricing errors
• Product availability is subject to stock levels
• Specifications may change without notice

3. Ordering and Payment

• Orders are subject to acceptance and availability
• Payment must be received before order processing
• We reserve the right to refuse or cancel orders
• Prices include applicable taxes as per Indian tax laws

4. Shipping and Delivery

Shipping terms and conditions:

• Delivery charges vary based on location and order value
• Competitive shipping rates starting from ₹50
• Estimated delivery times are approximate
• Risk of loss transfers to buyer upon delivery
• We are not responsible for delays due to unforeseen circumstances

5. Returns and Exchanges

Our return policy:

• Items can be returned within 7 days of delivery
• Products must be in original condition and packaging
• Custom or personalized items are not returnable
• Return shipping costs may apply
• Refunds will be processed within 5-7 business days

6. User Accounts

When creating an account:

• You must provide accurate and complete information
• You are responsible for maintaining account security
• You must not share your account credentials
• We may suspend accounts for policy violations

7. Intellectual Property

All content on our platform, including text, graphics, logos, and software, is protected by intellectual property laws and belongs to Kalpavruksha Hardware or its licensors.

8. Prohibited Uses

You may not use our platform to:

• Violate any laws or regulations
• Transmit harmful or malicious code
• Impersonate others or provide false information
• Interfere with platform security or functionality
• Use automated systems to access our services

9. Limitation of Liability

Kalpavruksha Hardware shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.

10. Warranty Disclaimer

Products are sold "as is" with manufacturer warranties where applicable. We disclaim all other warranties, express or implied, including merchantability and fitness for a particular purpose.

11. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Chikkamagaluru, Karnataka, India.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.